NM
Ntokozo M
1 reviews | Active since Mar 2014
17 Jun 2015, 12:07
standard bank app
Good day,<br> <br> today the 17/06/2015 I receicved an SMS that for all Prepaid recharges for self service will be charged R1.10 from bthe 1 of July 2015 but for the past months you have been charging me the very same amounts withouth notifying me hence your communication says this should only commence on the 1st of July 2015,<br> <br> I require all charges charged [rior the 1st of Juky be credited back into my account,<br> <br> Regards<br>
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Standard Bank's replyOfficial
17 Jun 2015, 14:07Hello ntokozo1986,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Jun 2015, 14:07
Official
Hello ntokozo1986,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***