1 reviews | Active since Dec 2016

21 Jun 2023, 21:04

Standard Bank - Another bank *******

I got retrenched and have been paying for an insurance policy that has to cover this unfortunate event.

Standard Bank has been mum about it and someone working there advised that they should. They were notified then and I was not even assisted.

I have made phone calls and sent an email, but to date, no one has responded.

I am paying ridiculously high premiums which are more than a car and home insurance combined.

The South African banks are taking advantage when people are in distress and do not know better.

This is unacceptable and people have to be aware that these companies are out there just to milk people for money!

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Replies (1)
Standard Bank
Standard Bank's reply21 Jun 2023, 21:32
Official
Dear Valerie

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***