JN
Johan N

1 reviews | Active since Oct 2013

15 Feb 2019, 07:47

Standard bank and their contractors are *********** and useless.

Home owners insurance claim taking 2 months to resolve, total incompetency from the bank and their contractor. Two months and still not sorted out, who is going to take responsibility if they brake into my house with the security fence not working for 2 months. How difficult is it to do your job, it's not rocket science but still you can't do it. Worst experience ever.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2019, 12:07
Official
 
 Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
***
***