1 reviews | Active since Sept 2012
Standard Bank and Nimble TAKING AWAY MONEY OVER AND ABOVE AGREEMENTS
Standard Bank
Took Money via debit for my loan account this past week when they shouldn’t have
They have handed over my loan account to nimble
Nimble and I have engaged and set times and amounts to be paid which I have adhered to
I made good on those arrangements and then Standard Bank still debited
The debit was supposed to be removed upon Nimbles take over of my account
Money came into my account and Standard took it above am beyond the payment arrangements
When I deal with Standard they say nimble is handling to account
I adhere to agreements with Nimble and still Standard Bank debits at will when money enters into my account that I NEED TO LIVE OFF
Called Standard Bank 3 days ago to reverse as I am now in a situation
3 days later that money has not been reversed
It’s not acceptable Standard Bank say the accounts handed over but they are actively debiting me beyond the nimble agreements
I need that Money debited NOW IT MUST BE REVERSED
STANDARD YOUR BUSINESS ETHIC IS SHOCKING
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency as we have noted that you previously submitted a complaint.
Please be on the look out for a call from our team.
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency as we have noted that you previously submitted a complaint.
Please be on the look out for a call from our team.
