Standard Bank and NDS credit Management

Hi

First problem: I had a Mastercard credit card with you guys in 2012, it was handed over to NDS Credit Management for collections. I paid this up in full but only to find that it is still reflecting on my credit record and its bringing down my score. I have tried all numbers given to me by Standard Bank and even googled their number and none of them o through. Only one and it says the 'mailbox is full'.

Second problem: I also had a loan with you in 2012, which I paid up in full with you (it wasn't handed over). This loan still reflects on credit record meaning you haven't updated on your side.

I need paid up letter's urgently as I am trying to apply for a personal loan and Im getting declined because of this.

I hope you can treat this as a matter of urgency **********