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Sudesh N

1 reviews | Active since Dec 2020

05 Dec 2020, 09:33

Standard bank and Hollard insurance robbing clients

The staff at standard bank vehicle finance and Hollard insurance don't know what they are doing or they are trying to rob their clients. I have my own vehicle insurance that was taken out when I purchased my vehicle which is financed through standard bank. Before the vehicle was released to me I had to provide insurance details. Almost 3 years later they suddenly charge me for insurance through Hollard without my permission nor even notifying me. I currently have insurance through another company. Standard bank is this how you treat your clients. This is not professional for a bank. All standard bank clients.be cautious of standard banks devious operations

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Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2020, 23:57
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Dec 2020, 12:10
Official
Hello Sudesh Naidoo

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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