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Allison D

1 reviews | Active since Apr 2019

17 Sept 2020, 13:54

, standard bank and gangster collectors threatening me

I had an account with standard bank in 2016, I stopped using it as it was a saving account, standard bank sold my account to a debt collector who has been personally threatening me via phone calls for the past 2 years over bank charges for a card I have lost years ago. As well as put me TransUnion for that account

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Replies (3)
Standard Bank
Standard Bank's reply17 Sept 2020, 16:33
Official
Dear Allison Dunn

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Oct 2020, 15:40
Official
Dear Allison Dunn

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Oct 2020, 11:09
Official
Dear Allison Dunn

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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