1 reviews | Active since Dec 2018
Standard Bank Useless Service
<div>Standard Bank Require Fica Kyc docs from my client . Perfectly valid request . I submit this through their online portal . 3 months later same request , same procedure followed from my side and an email contain the same documents to his business banker ***s . No response . Last week account frozen . Resend CIPC docs , Proof of address , ID Copy , Resolution and beneficial ownership docs to enterprisedirestcwesterncape and to Colleen. Nothing from Enterprise and Solomons merely cc's me into a email forwarding my email to Lester Adonis . Monday the account still frozen . Reminder sent to Solomons and Adonis ...........no response . Clients emails Solomons and gets this response .You are required to do a FICA update for the Business and we require the following please: CIPCRO confirmation of status of CC dated 2024/2025 ( NOTE SPELLING ERROR !!!) Latest Proof of address for the Business Copy of your ID card 9back and front please And in the meantime there is possible ***** on a frozen account .......HUH ????</div>
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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