Standard bank ***** and blocked card issues

After being a loyal customer to standard bank from high school through Varsity and now a professional with housing loan and credit card. I get 2 notifications on the 26 of October of R20 going through whilst my card was with me. I didn't have time to go to the branch so I switched off my card. On Sunday 30th of October 2 transactions again of R1003 go through my card whilst I'm at home. I reported the matter on the 31st of October. I then canceled that card and requested a new one. It came but I couldn't transact with it because they say it's blocked. I have been to the bank, called my banker and the ***** but nothing could be done to unblock my card. My banker only called me yesterday to say they are unable to unblock my card and sad they will do another replacement. Only to wake up today to see that I have been charged replacement fee for a card I never used because of Standard bank fault. I'm unable to transact because all my money is with Standard bank I keep on doing immediate transfer to another back just to make purchases which is costing me money. Right now am beyond disappointment with a bank that I trusted with everything.