1 reviews | Active since Sept 2018
Standard bank and Avis ****
I booked a car from Avis on the 20th December 2022,in order for me to get the car I had to pay a deposit of R2000,which is refunded when you return the car. When I return the car, I am sent from pillar to post with my refund ,standard bank denies that I paid a deposit with avis using my standard bank check card. On the other side Avis says they never taken this money from my bank. But their procedure is that you can not get a car unless deposit is paid. I have been struggling to get back my money from Standard bank and Avis car rental and the car has since been returned on the 03/02/2023. Lwazi from Avis disappeared without giving me a proper reason for my deposit returned to my bank account. I am warning everyone to watch out for these two companies.
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
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Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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