Standard bank allows ********** to go over my credit card limit and expect ME to pay!!

<p>I am completely appalled by Standard bank's work ethic. If any! I just got off the phone with the most condescending person I have ever come across! On the 19th JULY 2016 I recieved a call from the collections department letting me know that I had gone over my credit card limit. The consultant that I spoke to said that she would create a ***** case to dispute the funds, said I would get feedback in 24-72 hours. Little did I know that it would take over 4 months to get to the most *********** answer I have never imagined! After having to run up amd down going to the police station. For cases and affidavits. I got a call some time last week letting me know that the case hasn't been created.The lady that helped me then says that she will open a proper ***** case, i'd get feedback sometime this week. To my worst nightmare, This '***** analyst/teamleader' Chris Masita and his impatient agent Monera Peterson then tell me today (14/12/2016) that I AM LIABLE FOR THE CHARGES BECAUSE MY CARD AND PIN WERE USED FOR ALL THOSE TRANSACTIONS! </p> <p>After 4 months of run arounds and time wasted!!!</p> <p>Are you kidding me! Who would deliberately overdraw their account by R7000 odd and call the bank and report it as *****! Such incompetency will have all the standard bank clients leaving for other banks. I already did. </p> <p>I am NOT paying for an amout that I did not use. I will be taking this to the Ombudsman for banking services and to court if we have to!</p>