EN
Elizabeth N

1 reviews | Active since Nov 2018

19 Nov 2018, 11:43

Standard Bank Allowing Unauthorised Debit Orders!

Standard Bank is allowing unauthorized debit orders to go off my account and then charge me for unpaid debit orders. Standard bank is also *****ing from poor people. I have NAEDO debit orders of R99 that I have not authorized. I also noticed a new debit order of R97 SINGS CC SBM ********** 81115?? who is this and why is STANDARD BANK allowing this? 31/10/2018 KUKHULE KI ********** S ********** 031 R89.99 debited my account for WHAT?? 15/10/2018 RE TradeRE ********** 81018 R98.00?? 28/09/2018 KUKHULE KI ********** S ********** 031 debited 89.99 ?? 14/09/2018 RE TradeRE ********** 81018 R98.00??

Thank goodness my salary is not being paid into Standard Bank! Standard Bank please protect your customers if you are not working with these ********!

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Replies (2)
Standard Bank
Standard Bank's reply19 Nov 2018, 14:39
Official
 Dear Elizabeth
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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 *** (fax)
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EN
Elizabeth N's update19 Nov 2018, 15:17
Reviewer Update
Thank you for your automated response but will appreciate if you do something about this. I want all these transactions reversed. You should learn from other service providers like FNB who has the facility to reverse and stop this kind of debit orders directly from the banking app. But Standard bank make it seem like its my fault. Unfortunately I will be closing this account before I make major losses. I am just waiting to finish paying my VFA and will be done with Standard Bank.