1 reviews | Active since Mar 2018
STANDARD BANK ALLOWING *****ULENT TRANSACTIONS!!
A *****ulent transaction in the amount of R2722 was made on my business account in the early hours of Tuesday morning 23H45. The *****sters used Temu as their reference, which seems to confuse Standard Bank insanely. I have registered a complaint immediately with Standard Bank who advised that they will launch a dispute with the merchant and it will take 3 days. However, I investigated with Temu, who confirmed via e-mail that they did not receive such transaction. Standard Bank was contacted immediately and I informed them that it was a *****ulent transaction, requesting them to stop the payment. They however advised that I have to wait 3 days. I phoned Standard bank again 6 days later and requested to them to give answers. After being transferred to 9 different consultants, Standard Bank advised that I have to wait 7 days. They do not want to assist and also do not want to acknowledge that it is a *****ulent transaction and not a dispute with the merchant. I do not recommend Standard Bank as it seems that your money is not safe! They allowed *****ster to take money out of my account without my confirmation. No OTP or confirmation was received by my via my cell number or e-mail address that is registered on my Standard Bank account.
PLEASE DO NO USE STANDARD BANK!!!!!!!!!
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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