LC
Land C

1 reviews | Active since May 2021

01 May 2021, 09:00

Standard Bank ALLOWING ********** Debit orders to remove funds !!!

I petsonally went to the bank and informed Standardbank staff that I have debit order ***** on my account. This is a SBSA Account. I have been a client of SBSA for many years and I TRUSTED YOUR BANK.

Now the ***** has taken place AGAIN!!! The staff showed me that they BLOCKED the ********** debit orders however I have just noticed that the BLOCKED *****LANT DEBIT ORDER HAS BEEN REMOVING MONEY FROM MY ACCOUNT.???? I want answers !!!

This is TRULY UNACCEPTABLE.

I hold you liable for ALL MY BANKING EXOENSES AND BOUNCED DEBIT ORDERS from this *****ULANT Debit order.

How can it be possible that I was in your branch PERSONALLY and I was informed these ********** debit orders have been blocked and now you ALLOW THEM TO DEDUCT FINANCES FROM MY ACCOUNT.

What type of financial service ALLOWS ***** ON THEIR CLIENTS ACCOUNTS?

I am going to put this information on my social media accounts to inform all my friends HOW standard bank treats their clients.

I don't trust this bank anymore and will be CLOSING ALL MY ACCOUNTS with this bank as you do NOT look after your clients.

0
Replies (1)
Standard Bank
Standard Bank's reply02 May 2021, 00:47
Official
 
Hello Land
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards

Complaint Resolution Centre
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