Standard Bank AGAIN
I`m positive Standard bank is affiliated to the ANC, they both offer the same items, total lack of service & total lack of responsibility. I placed a review 05/01 about how useless Standard Banks online & internet banking platforms are, I did get a response, an apology for the inconvenience, and that`s where it`s stopped, no attempt to resolve the problem. Now things have gone from bad to worse, I can`t access business online or internet banking, i have no access to my bank accounts other than going to branch. Log into internet banking using my password, screen comes up select Business or Personal click on both nothing happens I have to close, but I can`t log out properly as it hasn`t opened properly. i decided to have another try at their useless App, I managed to get a bit further this time, until i entered my bank card & pin number, THIS CARD AND PIN IS REGISTERED ON ANOTHER APPLICATION, no it`s not, I`m the only person with access to the card & pin number. I am so frustrated & annoyed if I could curse on this platform that`s all you would see. Again ask NEDBANK for their developers contact details their App works like a dream.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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