CV
Corrine V
1 reviews | Active since Nov 2014
18 Nov 2021, 08:24
Standard Bank Again!!!
Yesterday I experiance ***** on my account, I tried to get hold of Standard Bank and was on hold for a very long period of time, I blocked my accounts myself and recieved a text from standard bank stating that someone would contact me, shortly after I got another text stating I must phone a specific number which I did, being on hold for over 10 mins, I resorted to emailing 3 differant emails that I got from standard bank website under ***** contacts, only to recieve automatic replys to all on them. This all happened at 11.30 yesterday morning I am still waiting for someone to contact me. Now my accounts are on hold, I can't get hold of anyone and no-one is returning call or emails, so now what!!!
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Replies (3)
Standard Bank's replyOfficial
18 Nov 2021, 10:42Dear Corrine V
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply18 Nov 2021, 10:42
Official
Dear Corrine V
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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CV
Corrine V's updateReviewer Update
18 Nov 2021, 13:42Awaiting..................................
CV
Corrine V's update18 Nov 2021, 13:42
Reviewer Update
Awaiting..................................
Standard Bank's replyOfficial
18 Nov 2021, 14:03Dear Corrine V
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Standard Bank's reply18 Nov 2021, 14:03
Official
Dear Corrine V
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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