PW
Peter W

1 reviews | Active since Mar 2009

17 Feb 2022, 10:25

Standard Bank - Africa's WORST bank

Standard Trust (a division of Standard Bank South Africa) is possibly the most useless business to deal with in the metaverse.

My statement is supported by the incompetence and sheer lack of willingness to properly communicate and provide feedback - from the MD of the business unit, right through to her support staff, the people who have been employed, earn a salary (for non delivery) and are fortunate enough to have a job through this pitiful organization.

We have been trying to get finality on an estate for 3 years now and for the past 4 months, none of them respond to emails, from the MD through to the person responsible for the estate.

SBSA should be highly embarrassed by the absolute lack of customer service delivered by Standard Trust. The department of Home Affairs is far more responsive than this useless circus of clowns.

Penny Bibi made commitments - no delivery and now she has gone radio silent for the past 3 months.

Danie du Toit, just a vessel full of hot air and ZERO delivery and absolutely NO feedback to countless emails over the past 4 months.

These are the people (the "Leaders") employed at the helm of Standard Trust, what kind of example are they setting for their peers, staff and most importantly, future clients?

If I can ever help to do so, I will totally avoid dealing with SBSA or any of their affiliates ever again.

0
Replies (2)
Standard Bank
Standard Bank's reply18 Feb 2022, 19:29
Official
Hello Peter

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Management team. 

We will be in touch with further feedback.
  
Standard Bank Help Centre
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PW
Peter W's update15 Mar 2022, 11:57
Reviewer Update
No feedback to date