QG
Qalo G
1 reviews | Active since Jul 2018
11 Sept 2020, 15:43
Standard Bank Advanced Loan
I have been paying for this advanced loan for the past 10 years & never received any statement. And whenever I call Standard Bank they put me on hold & never gotten the information i need.
SBSANAEDO / ***
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Sept 2020, 16:17Hello Qalo
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Sept 2020, 16:17
Official
Hello Qalo
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
02 Oct 2020, 11:34Good day Qalo,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards
Complaint Resolution Centre
Standard Bank's reply02 Oct 2020, 11:34
Official
Good day Qalo,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards
Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards
Complaint Resolution Centre