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Elizabeth P
1 reviews | Active since Jul 2015
17 Jan 2025, 08:57
Standard Bank acting *******ly?
My son had a ***** attempt on his account, Standard Bank cancelled all cards and froze his bank accounts and will not reissue cards or open his account because he has an old green book ID. Department of Home Affairs has NOT declared these IDs invalid as yet (will happen end 2025) - therefore Standard Bank is acting *******ly. My son is unable to refuel his car to travel to work, he cannot buy groceries as they will not release any funds. There is absolutely no cause for Standard Bank to suspect my son is acting *****ulently.
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Replies (6)0
Replies (6)
Standard Bank's replyOfficial
17 Jan 2025, 09:44Dear Elizabeth
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jan 2025, 09:44
Official
Dear Elizabeth
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Elizabeth P's updateReviewer Update
17 Jan 2025, 09:53Thank you for your prompt reply. I would really appreciate a prompt resolution to this issue.
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Elizabeth P's update17 Jan 2025, 09:53
Reviewer Update
Thank you for your prompt reply. I would really appreciate a prompt resolution to this issue.
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Elizabeth P's updateReviewer Update
17 Jan 2025, 10:06Please note, my son's full name is Shaun Ryan Pettit and his ID Number is ***
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Elizabeth P's update17 Jan 2025, 10:06
Reviewer Update
Please note, my son's full name is Shaun Ryan Pettit and his ID Number is ***
Standard Bank's replyOfficial
17 Jan 2025, 10:21Thank you for the details Elizabeth. We will reach out to your son.
Standard Bank's reply17 Jan 2025, 10:21
Official
Thank you for the details Elizabeth. We will reach out to your son.
EP
Elizabeth P's updateReviewer Update
17 Jan 2025, 10:46Thank you so much. There is an added problem now - MTN has cut his phone off because the debit order could not go through because his account has been frozen. The saga continues! I have his office number, so if someone from your office could contact me I can give you details on how to contact him. My number is available on this site.
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Elizabeth P's update17 Jan 2025, 10:46
Reviewer Update
Thank you so much. There is an added problem now - MTN has cut his phone off because the debit order could not go through because his account has been frozen. The saga continues! I have his office number, so if someone from your office could contact me I can give you details on how to contact him. My number is available on this site.
Standard Bank's replyOfficial
17 Jan 2025, 10:53Thank you Elizabeth, our team will contact you shortly.
Standard Bank's reply17 Jan 2025, 10:53
Official
Thank you Elizabeth, our team will contact you shortly.