Standard Bank Account Upgrade Marketing

I am so tired of Standard Bank's issues, but this one I’m really struggling with. They keep emailing me marketing material about upgrading my Standard Bank account, and I do not want to. It’s a useless, frustrating service, and I’ve complained about this multiple times—in person, via email, and over voice calls.

I don’t know what to do anymore. I’m pretty sure I didn’t even consent to this marketing. Unfortunately, I can’t check my profile because nothing from Standard Bank works—the page simply doesn’t load.

It’s clear I’m not alone in my frustration. Many people have similar issues with Standard Bank, and it seems they simply don’t care. I can’t believe this level of service is considered acceptable in any way.