MR
Marcia R

1 reviews | Active since Mar 2009

25 Aug 2020, 03:31

Standard Bank account update with credit bureau overdue

I settled my loan account with Standard Bank at the end of May and my credit report has still not been updated. Despite numerous attempts to get the accounts updated, this has still not been done.

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Replies (2)
Standard Bank
Standard Bank's reply25 Aug 2020, 04:02
Official
Dear Marcia

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply16 Sept 2020, 11:12
Official
Dear Marcia

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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