Standard bank account ****

I made an EFT to a ******** Standard Bank account and Standard Bank is failling to assist me or at least tell me that th bank account I sent money to was blocked. I made an EFT from African bank to Standard Bank only to realize the account belongs to a *******, African bank to me to report at Standard Bank as the money has already left their side and there not much they can do as Standard Bank has to block the account. I went to the branch and I spoke with a lady from the ***** department and told me to send supporting documents and I did. Never got a reply from them until I sent a follow up email that is when I was told the matter was transferred to African Bank but without even letting me know and I was never told what was done from their side, whether the account was blocked or not. The two banks are now giving me the run arounds. I need help blocking the Standard Bank ******* account and possibly recovering my funds. Can I please get a thorough explanation about steps Standard Bank can do