AK
Abraham K

1 reviews | Active since Apr 2021

22 Oct 2024, 14:25

Standard Bank Account Locked

In Aug 2024 we found out my sister in law's fathers account was blocked. We send through all the required information and his account was unblocked. 2 Months later his account is blocked again and no one from standard bank is responding to our emails.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Oct 2024, 14:27
Official
Good day Abraham. 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Oct 2024, 16:57
Official
Good day Abraham.

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team