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Noludwe K

1 reviews | Active since Sept 2024

13 Feb 2025, 18:24

Standard bank account hacked

My Standard bank account was hacked on the 25 June 2024, they took all the money that was in my bank account. I wrote my review here on Hello Peter, Standard bank responded and paid back the amount that was taken from my account but my account was now on a minus balance due to this, of which I had no overdraft on my account, because of the minis balance in my account I asked Standard bank to pay back the money to a different account which is a savings money savings account. After my account was hacked I removed to another bank. Now my Standard bank account is left with a big minis balance. Please help me.

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Replies (1)
Standard Bank
Standard Bank's reply14 Feb 2025, 07:13
Official
Dear Noludwe

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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