KN
Kaven N
1 reviews | Active since May 2018
13 Oct 2023, 08:21
Standard BANK ACCOUNT CREDIT DELAYS
I had a refund that was due to me and I do bank with Standard Bank. Am still awaiting my refunds 3 days later into my account. Please can you guys deliver better service as refunds and credits even are seemingly delayed into accounts.i Would like for someone to check why my refund is delayed.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Oct 2023, 08:24Hi Kaven
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Oct 2023, 08:24
Official
Hi Kaven
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Oct 2023, 08:53Hi Kaven
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Oct 2023, 08:53
Official
Hi Kaven
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Thank you for providing us with your information. Our team will look into this matter and provide feedback.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
13 Oct 2023, 13:08Dear Kaven
Thank you for writing back to us.
We will flag this matter and our team will be in touch.
Have a great day further.
Kindest regards,
Thank you for writing back to us.
We will flag this matter and our team will be in touch.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Oct 2023, 13:08
Official
Dear Kaven
Thank you for writing back to us.
We will flag this matter and our team will be in touch.
Have a great day further.
Kindest regards,
Thank you for writing back to us.
We will flag this matter and our team will be in touch.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Oct 2023, 09:10Hi Kaven
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team
Standard Bank's reply17 Oct 2023, 09:10
Official
Hi Kaven
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Nov 2023, 09:54Dear Kaven
Thank you for alerting us to this.
We will reach out to the consultant dealing this matter and we will revert.
Please be on the look out for further feedback.
Thank you for alerting us to this.
We will reach out to the consultant dealing this matter and we will revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team
Standard Bank's reply17 Nov 2023, 09:54
Official
Dear Kaven
Thank you for alerting us to this.
We will reach out to the consultant dealing this matter and we will revert.
Please be on the look out for further feedback.
Thank you for alerting us to this.
We will reach out to the consultant dealing this matter and we will revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team