Standard Bank account blocked

I am honestly shocked by my recent experience with Standard Bank, after being a happy client for years. Standard bank just suspended my bank account and I'm unable to access my salary - due to a small payment (R190) I received from another person, which person received a payment from a FNB business account that was temporarily suspended due to one difficult customer of the business laying a false claim about second hand equipment received not being as advertised.

The business has furnished FNB with the pictures and video taken of the equipment prior to couriering it to the client, as well as the communication between them and the courier bill. But because the client wasn't happy with scratches on the item a week later he laid a complaint with FNB and FNB blocked the business' bank account and because the business had subsequently sent a payment (R800) to a person who sent me a payment - our accounts are all blocked.

This seems truly absurd, I cannot access my salary this month due to this issue until FNB clears this block on a business account with them. The business has apparently been dealing with internet equipment for a long time without any problems and it seems totally unreasonable that my Standard bank account is suspended.

I went to a Standard Bank branch on Saturday, 31 August, and the consultant, Simon, apparently sent a message to the department that must resolve this and he said I would be contacted on Monday but I still haven't heard anything yet.

Can you please contact me and have this matter resolved urgently.