lvdm
leon van der merwe
1 reviews | Active since Feb 2014
16 Feb 2025, 15:36
standard bank account *****
Eighteen weeks ago my standard bank account was emptied by someone posing as the standard bank ***** office. The matter was reported to the (real) fraught office and i was allocated case number 055470. I get an sms message every second day advising me that the matter is being investigated and thanking me for my patience. No further information is forthcoming notwithstanding a number of requests from the bank. What is to be done to finalise the matter? Regards L van der merwe ID ***>
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Standard Bank's replyOfficial
16 Feb 2025, 15:42Dear Leon,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this matter and get in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this matter and get in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Feb 2025, 15:42
Official
Dear Leon,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this matter and get in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this matter and get in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
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