JB
Jefferson B
1 reviews | Active since Jul 2024
25 Oct 2024, 15:51
Standard Bank - Access Bond
I have logged a complaint over 9 days ago about my access bond which is not available due a hold on our account by Standard Bank. To date the same hold is there awaiting to be lifted by management after we have gone through the terms and conditions on Tuesday and being told it would be available today. I think we should now take all our business to a different bank as we have just taken out another bond with Standard bank for R1.38m which is not small change.
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Standard Bank's replyOfficial
25 Oct 2024, 15:56Hi Jefferson
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2024, 15:56
Official
Hi Jefferson
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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