TM
Thembeni M

1 reviews | Active since Oct 2023

31 Dec 2024, 14:10

Standard bank abuses their customers

My account was block last November i went to the bank they said the will fix it and i found the message saying the issue has being resolved but when I use my card still not working i webt again they said i should call ***** department and i did on Friday they said one of the agent will call me even today im still waiting for the agent to call i sent all the documents need but my account is blocked

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Replies (1)
Standard Bank
Standard Bank's reply31 Dec 2024, 14:40
Official
Dear Thembeni

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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