Standard Bank abuses their customers

Today, 10th February 2020 at Standard bank Mall of Africa at 2.20 pm there was a long queue at the tellers. Standing room only. Check your CCTV footage. 1 hour to get service because only 1 teller working1 An open question to the CEO of Standard Bank. Dear Sir, would you be happy standing in the Woolworths queue with your trolley for 1 hour because there was only 1 teller working? Would you be happy waiting for 1 hour to fill your car up because there is only 1 pump attendant working? I'm sure the answer is an emphatic NO! Pray then, why does Standard Bank think it is OK to abuse their customers in this way? Your fees have sky-rocketed and your service has plunged in equal measure. SHAME ON STANDARD BANK! Your service is awful and you treat your clients like dirt.