STANDARD BANK ABSOLUTELY USELESS
<p>What has happened Standard bank? I have been a client of yours for more than 20 years. The service has worsened substantially in the last few years. Are you employing qualified people? Are you trying to cut costs? Every time i call you i wait 15 to 20 minutes to speak to a consultant. Are you aware that this costs money? To add insult to injury, my query is not answered and the call is dropped.Do you even care? I did a transfer last night, notification came through that the transfer was successful and only to find out this morning no transfer took place????????????????????????????????????????????????????????????????????????????????? I ask to speak to a manager and you drop the call. No one can assist with the problem and it costs money to get you back on the line and i need to go through the entire verification process again WTH. WHO is running the circus. I have personal and business accounts with you as well as a homeloan. I wish that i could change banks in a minute. I WILL NEVER RECOMMEND STANDARD BANK TO ANYONE OPENING AN ACCOUNT.Your service is **** poor!!!!!!!! Absolutely pathetic!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
