RP
Roedie P

1 reviews | Active since Oct 2009

10 Aug 2018, 14:59

Standard Bank - absolutely no empathy for struggling individuals

I am trying to get an incorrect Standard Bank record removed from Lucid Credit Check. All accounts with Standard Bank have been paid up and I have received paid-up letters from the bank but this one record still remains and it is creating problems for me.

I have sent email requests repeatedly but get no response.

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Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2018, 16:18
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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