Standard Bank

After months of begging for my refund and many reports on Hello Peter, which sadly was the only time they took notice of my complaint, they have refunded my money and use the excuse of doing it out of goodwill yet the assistant told me it was probably a glitch in the system that had caused me to have this problem!!!!!!!! How many are unaware of these "Glitches" and loosing money like me? Very sad I had to fight so hard to get refunded, eventually closing my account with them