RL
Robert L

1 reviews | Active since Nov 2019

02 Nov 2019, 22:52

Standard bank

I will never in my life bank with you. This is the worst service ever.

Number 1 you finally after many years allow instant transfers.

Number 2 you allow instant transfers to other banks

Number 3 you allow instant transfers to other Banks but sometimes when I transfer to my own accounts within Standard Bank it takes 24hrs

Number 4 you allow instant transfers but when I want or add a new beneficiary and is standard bank there is no immediate transfer allowed but can take 36 hrs. Really. Does that make sense. And because standard no option allowed.

Number 5 I get charged for expenses now when I was not notified. Debit order money Eft money How does that work.

Good bye. I'm off to fnb or absa

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2019, 03:16
Official
Hello Robert
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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