hM
heila M
1 reviews | Active since Nov 2019
07 Nov 2019, 10:08
Standard bank a waste
From the Feb my parents was struggling to get an extention on there homeloan. First was the lady not there or she was busy. by the time they did get back to them then they was too old. I Feel since standard bank is moving people around that they create more problems. They have always excuses and nothing comes from that. The prestige bankers group are lazy and I really cant see what they are supposed to help with because they never helped at all. know I am struggling with them already for a month to get a loan and every time there is something new going on. I am sorry guys but you are not helpful at all. I think it is time for a new bank that wants to help. My name is Heila Mcloughlin
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Replies (2)
Standard Bank's replyOfficial
07 Nov 2019, 11:30Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Nov 2019, 11:30
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
hM
heila M's updateReviewer Update
07 Nov 2019, 12:13Guys this is a computer response. I just need you to listen that you are loosing business because of people. I am trying to sort this **** out but know I need a purchase agreement for buying my parents house. Really this is stupid. You are making more work for I am not an agent and know I must go look for papers to submit. really a purchase agreement.
hM
heila M's update07 Nov 2019, 12:13
Reviewer Update
Guys this is a computer response. I just need you to listen that you are loosing business because of people. I am trying to sort this **** out but know I need a purchase agreement for buying my parents house. Really this is stupid. You are making more work for I am not an agent and know I must go look for papers to submit. really a purchase agreement.