Standard bank - a standard of one track minded people.

Ive recently updated my standard bank mobile app and it has since been non responsive. I called in to the call centre and a call was logged. A week later I received an email which was not helpful. I replyed to the email and had since not received a response. I then called in again and was advised to uninstall and reinstall the app which I've done and received the same result.

I then called in again and after a hopeless, pointless conversation of 16minutes trying to get answers I asked to speak to the supervisor. From the get go I could that Shanell Van Heerden the supervisor wasn't keen to assist rather she was rude, defensive and couldn't answer my questions on what the process's are at her company.

I am defintely moving my business to another bank. Standard bank can kiss my ass !