Standard bank a standard of incompetence and no service.

Item: Standard Bank
Rating: 1
Author: neorockystorm N

Wow has anyone else had amount's taken of their account and then put back numerous times? I only opened my account with Standard Bank about 3 plus months ago and it has been nothing but a nightmare. Complaining falls on deaf ears, what a useless bank, who clearly does not understand what service is.Thank goodness we as a family are leaving.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 Mar 2021, 00:52

Hello Norman B

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply26 Mar 2021, 00:52

Official

Hello Norman B

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

neorockystorm N's updateReviewer Update

28 Apr 2021, 14:52

So an empty promise again, nothing has been fed back to me. Thank goodness I am almost done with your bank.

neorockystorm N's update28 Apr 2021, 14:52

Reviewer Update

So an empty promise again, nothing has been fed back to me. Thank goodness I am almost done with your bank.