1 reviews | Active since Jun 2016

05 Mar 2024, 08:09

Standard Bank - A Huge ****MER!!!!!!!!!!!

Standard Bank - A Huge ****MER!!!!!!!!!!!

WHY AM I SUDDENLY BEING CHARGED R18.00 & R10 FOR MU PRIMARY SMS WITHOUT MY PERMISSION???? IF I PAY A MONTHLY FEE WHY ARE DOING AS YOU ARE PLEASED IN MY ACCOUNT???

THIS IS UNACCEPTABLE...

0
Replies (2)
Standard Bank
Standard Bank's reply05 Mar 2024, 08:14
Official
Hi Sphelele

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply06 Mar 2024, 12:50
Official
Hi Sphelele

Thank you for taking our call. As per our telephone conversation we have logged the matter with our support team to assist further. The reference number is ***, expect feedback on 2024-03-15.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***