standard bank a ********* bank

a **** of a bank, I recieved a call from standard bank telling me that there are irregular transactions being made from my account,i confirmed that it was not me making the transactios, they assured me that the funds were transfered bank into my account. two days went by with no funds,when i went to the bank its only then that they told me a case was opened,meaning had i not gone to the bank, a case was not going to be opened. i was then told that they were investigating the matter they will call me within seven days. after 7days i was told that their investigations showed that the was nothing wrong on their part and refused to repay the 9000 that was schemed under standard banks survelience. they then refered me to the ombudsman. it could only mean that the person who is working with the ********** is within the bank and standard bank is covering for their employee. how can they say nothing was wrong when they themselves are the ones that called him to make him aware of what was happening. and at the time my notifications were turned off. which is a clear indication that this people are working with the bank.