RG
Raoul G

1 reviews | Active since Nov 2020

19 Dec 2020, 09:34

standard bank a disgrace

Standard Bank banking via internet is absolute disgrace. You have to phone to do anything - especially fix up messes/changes they have made. Pathetic. Standard Bank is sure sign of oligopoly. They charge for things they do that you never asked for. DISGRACE to free market competition.

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Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2020, 03:13
Official
 Dear Raoul Goosen 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards
Complaint Resolution Centre
**********
*********** 
Standard Bank
Standard Bank's reply30 Dec 2020, 18:58
Official
Good day Raoul, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards,
Complaint Resolution Centre.