GS
Gerrit S
1 reviews | Active since Apr 2021
28 Apr 2021, 10:04
Standard Bank a Disaster
Online banking has been inaccessible for probably 5 days now. There is no form of communication from the Bank and all this at the end of the month when payments generally have to be made. I'v sent 2 emails to their ibsupport and 1 to their complaintsresolution ........... no response/reply. The ultimate showcase of non existent big banking service to customers.
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Standard Bank's replyOfficial
29 Apr 2021, 00:42Hello Gerrit
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Apr 2021, 00:42
Official
Hello Gerrit
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***