Standard Bank a bank that doesnt care - Heartless

I have lost count of the amount of complaints I have against Standard Bank. But this is the second one on Hello Peter.

My complaint has still not been resolved since my last complaint. Part of my previous complaint was that I was unable to get statements from Standard Bank. Previous requests fell on deaf ears, finally I have received it today. Only to discover that Standard Bank has been charging me for Credit Life Cover. How ever Standard Bank Failed to impliment this cover when I was retrernched and I notified them about the retrernchment, yet they did not give me the benefits of this cover. This explains to me why I never received my statements, I suppose it was their intent to hide the fact from me that I am being billed for a service I have not been given. Yet Standard Bank still to this day has declined every proposal to adjust my loan due to the life changing situations that altered my financial situation.

I am truly sick and tired of having to deal with the cold and heartless manner in which Standard Bank has dealt with me. Most unpleasant unsavoury experience ever.

Unhappy client.