Standard bank a *****

My dad was ****med with a wholesome amount of money, and we reported it to standard bank then this ***** of a bank has been giving us the runaround. We have been calling and calling but no answer. When their consultants answer the calls and you say something they would hang up. Clearly these people don't want to work and they are getting paid because of us...what BS is this? arg maan do your job. Our money is supposed to be safe in your care ***