ST
Susan T

1 reviews | Active since Oct 2021

04 Oct 2021, 17:16

Standard Bank

We vare living in Canada. My husband Clinton Templar asked the bank for assistance in contacting his ex wife to obtain her physical address. He found the costs by ABSA on our pension monies (50% of our pension ) too excessive. He has to pay her a monthly maintenance which is paid from the savings account at ABSA. it would be less costly if he cancelled the savings account and he paid the maintenace directly Canada. The local authorities need her physical address which he does not have have. He asked them to contact her and to ask her to advise him by text or email her address. Despite writing twice no reply. Her account no is ***8. My husbands phone number is Canada *** for text our email address is ***. Can you please assist us. Thank you.

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Replies (1)
Standard Bank
Standard Bank's reply05 Oct 2021, 01:09
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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