jplr
johannes petrus le roux

1 reviews | Active since Apr 2010

04 May 2020, 17:38

STANDARD BANK

I HAVE A GREAT PROBLEM WITH STANDARD BANK AND NEED TO GET IT RESOLVED YOU CANNOT GET THROUGH TO ANYBODY AT THE BANK. IF YOU DO YOU ARE ONLY PUT BACK TO THE CUSTOMER CARE AND THIS IS NOT FOR THEM. THIS IS A SERIOUS PROBLEM .WILL ELABORATE FURTHER IF NO RESPONSE.

0
Replies (2)
Standard Bank
Standard Bank's reply04 May 2020, 21:17
Official
 
Dear Johannes

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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jplr
johannes petrus le roux's update07 May 2020, 13:23
Reviewer Update
Although they did place an answer i am still waiting for a contact from Standard Bank. If what they say how much they care then this leaves a lot to be desired for