Standard Bank

Item: Standard Bank
Rating: 1
Author: Denise K

Not happy with them at all, had a phone call this morning to tell me that Standard have handed me over for Bond Account in arrears, even though Standard Bank have contacted me themselves and I explained the situation - out of work - now got some work and told them I would catch up with payments as soon as I could.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

15 Mar 2023, 11:36

Dear Denise Kruger

Thank you for alerting us to this. We have escalated the matter to the Home Loans team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply15 Mar 2023, 11:36

Official

Dear Denise Kruger

Thank you for alerting us to this. We have escalated the matter to the Home Loans team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's replyOfficial

15 Mar 2023, 15:15

Dear Denise Kruger

We apologize for the delay in responding to your query.

Our records show that our Complains Resolution Centre is already addressed this matter.

Please be on the look out for a call from our team.

Standard Bank Help Centre
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Standard Bank's reply15 Mar 2023, 15:15

Official