kK
kelznaidoo K
1 reviews | Active since Jun 2017
05 May 2025, 17:00
STANDARD BANK ***********!!!
PATHETIC! I WOULD GIVE ZERO STARS. HAVE BEEN WITH SBSA VAF FOR 5 YEARS AND MY INSTALLMENTS HAVE COME OFF MY ACCOUNT VIA DEBIT ORDER. I REQUESTED FOR MY DETAILS TO BE CHANGED AT THE BEGINNING OF LAST MONTH AND SENT ME AN EMAIL APOLOGIZING FOR DELAY I RESPONSE SAYING THEY CAN'T CHNAGE DETAILS BECAUSE IT NEEDS TO BE 10 DAYS PRIOR TO THE DEBOT ORDER DATE. THEY HAVE NOW PUT ME IN A POSITION WHERE MY CREDIT SCORE COULD BE IMPACTED AND I AM CALLING THEM AND CONSULTANTS KEEP DROPPING THE CALL ONE ME. THIS IS ABSOLUTELY RIDICULOUS SERVICE, TIS BANK HAS DETERIOTED IN CUSTOMER SERVICE!!!!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 May 2025, 17:05Dear Kelly N,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 May 2025, 17:05
Official
Dear Kelly N,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 May 2025, 13:32Dear Kelly N,
Thank you for giving us the opportunity to address your matter.
We are pleased that we were able to assist you.
We are pleased that we were able to assist you.
Should you require any further assistance, please do not hesitate to reach out to us.
We are always here to help.
We are always here to help.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2025, 13:32
Official
Dear Kelly N,
Thank you for giving us the opportunity to address your matter.
We are pleased that we were able to assist you.
We are pleased that we were able to assist you.
Should you require any further assistance, please do not hesitate to reach out to us.
We are always here to help.
We are always here to help.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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