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Naven N
1 reviews | Active since Sept 2020
03 Feb 2021, 20:59
standard bank
After being a client for 17 years, I can not get anyone to contact me with te corvid debt release, except threatening calls from the debt agency. Unbelievable that banks treat you in this manner.
I have made numerous calls and emails but no response, but the collections agencies verbal threats.
Not sure if Standard Bank has actual people working or generic bots. Shocking service, and total disregard to customer service. Im sure their call centre is outsourced to save on costs.
Wonder if I will get a response.
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Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Feb 2021, 23:38Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply03 Feb 2021, 23:38
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Naven N's updateReviewer Update
15 Feb 2021, 18:31Hi
Still waiting for a response.
Wonder why it takes this long
Still waiting for a response.
Wonder why it takes this long
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Naven N's update15 Feb 2021, 18:31
Reviewer Update
Hi
Still waiting for a response.
Wonder why it takes this long
Still waiting for a response.
Wonder why it takes this long