1 reviews | Active since Nov 2021
STANDARD BANK
In August 2021 my cell phone was ****** off my desk at work, 2 guys pretending to come and buy a welding machine from us. After they ran off I realized my phone was missing. I immediately blacklisted the phone. This all happened just before 10am and at 1pm the ********** managed to get into my (blacklisted) phone and go into the business banking app, here they managed to add a beneficiary at Capitec and stole over R120000.00 they even paid themselves immediate payment and sent themselves an sms. This was reported to the SAPS as well as both banks involved but yet we still have no answers and the banks refuse to refund us. Could someone please give us advise who can we speak to and how do ********** get passwords from blacklisted phones and passwords being in a person's head. Please Help
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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still no answers from Standard Bank?????????
still no answers from Standard Bank?????????
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
Please refer to the final feedback sent from Nicole.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
Please refer to the final feedback sent from Nicole.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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