Standard Bank

Standard Bank O' Standard Bank, wherefore art thou? Reference number ***

Dear Peter Just another of my tons of letters to Standard Bank during the past year and 4 months. In my previous follow up complaint to you +- a week ago I specifically requested that no one but the CEO of Std. Bank reply to my request for action as any other replies received have just been one lie after another.

Lo and behold I get another of those replies from Mr. C. the "CEO" of Hello Peter affairs at Standard Bank. Standard Bank's reply:

"16 Mar 2020, 20:30

Dear chris lubbe

Thank you for posting your comments.

The matter will be finalized before the end of this week.

Kind regards

CP Complaint Resolution Centre"

I am not even going to say anything about the fact that after a whole year and a couple of months I requested the CEO to answer and that I didn't want to receive another standard letter from Mr. C. at the complaints desk. What I will do is ask Standard Bank to please explain to me how many days make up their month, week, year. It seems that when they mention the period that it will take to resolve my problem (as indicated by them last week) it never agrees with how I or any other person around me understand the same period of time. "Nothing happens no matter how short or long the period you indicate."

NOOOOOOOOOOOTTTTTTTTTHHHHHHHIIIIIINNNNNGGGG!! ("Yes Peter, I did read your letters on how to ask nicely, but that does not work at Standard Bank. Nobody there seems to care about what "SERVICE" actually means.)

It seems as if Standard Bank chose me to take part in a psychiatric test on how long a client of theirs can be strung along before they totally lose it.

Thank you very much for your efforts to assist me Dear Peter, but Standard Bank really don't care about complaints on your site. I will in future try other means in order to resolve this conflict. I cannot believe that I am the only one with these issues.

Have a great year